Employee experience covers ALL their interactions within your company (and how employees feel about them).
So, when you optimise it, you get a positive ripple effect across every aspect of your organisation, from performance to retention and revenue. How can you do that in practice, though? With quizzes!
Quizzes allow you to collect feedback, test your team members, uncover their current challenges or future goals, and much more…
Let’s look at different examples and ways to improve your employee experience with quiz software!
Why you should gather employee feedback and focus on their experience
By getting feedback on your current employee experience, you’ll understand what your workforce is enjoying and what they’re unhappy about. This will give you a chance to make relevant changes while showing your employees that you value them and their input.
Consequently, adopting an employee-centric approach will bring you all kinds of benefits, such as:
- Increased awareness of your employees’ sentiment
- Facilitating two-way communication
- Promoting an honest and positive work culture
- Boosting engagement, well-being, and satisfaction levels among your employees
- Increasing productivity
- Retaining more employees
- Standing out in the job market and attracting more top talent
- Gathering new ideas and input that can bring about innovation
- Enhancing your company’s performance as a result of all this, growing your profitability by 25%
It’d be crazy (and costly) NOT to prioritise employee experience, right?
9 ways to improve your employee experience with quizzes
You can use ScoreApp, our versatile quiz platform, to get feedback from your employees, make their training more engaging, and personalise their experience.
Here are some tactics and ideas!
1. Improve onboarding and training through quizzes
- Quizzes for knowledge checks – Make your onboarding training more memorable and exciting by integrating quizzes into your modules (including instant feedback and context for both correct and incorrect answers). That way, you can test your new employees on your policies, procedures, values, and their roles
- Gamified learning – Turn one-way training sessions into interactive and dynamic experiences with a quiz. You could even implement leaderboards and incentives, like rewards for your top performers
For example, after an initial training session on your company culture, engage your new employees with a ScoreApp quiz, asking them questions about your values and mission statement.
2. Use a quiz to assess skills and development
- Pre-training assessments – Ask strategic questions to gauge your employees’ current skills and knowledge before a new workshop or training programme. This will allow you to tailor it to each group, making it as relevant and useful as possible
- Post-training evaluations – Measure the effectiveness of your training by offering another quiz to your employees afterwards. You’ll discover how much knowledge they retained while boosting their engagement and morale
For example, let’s say you’re planning a workshop on advanced Excel skills. Ask your employees to take the same ScoreApp quiz before and after the session. We bet the second set of scores will be much higher, really highlighting the value and knowledge they gained from that training!
3. Boost employee engagement and morale with surveys
- Feedback quizzes – Without getting direct input from your employees, you can’t find out what’s working well and what isn’t! So, use survey-style quizzes to measure their satisfaction levels, get their opinion on their current workplace environment, and uncover team dynamics. However, some employees might be worried about sharing honest feedback (for example, for fear of repercussions). So, give them the option to submit it anonymously
- Fun quizzes – Keep your workforce engaged with quizzes on non-work-related topics too, from their hobbies to trivia and pop culture. This will offer them a nice break from their usual tasks and encourage team bonding
For example, end the week on a fun and positive note by sending out a ScoreApp trivia quiz. Include incentives and small prizes for your winners, like a coffee gift card or the option to choose the theme for the next quiz.
4. Measure sentiment and performance with pulse surveys and quizzes
- Pulse surveys – These are perfect to avoid a common employee survey mistake: making them too long. Instead, send the same quick set of 10-15 questions regularly (for example, at the end of the month). You’ll monitor your employees’ sentiments and get feedback on specific aspects of their day-to-day experience. After doing it for a few months, you’ll probably spot some patterns and will be able to tell whether or not things are improving
- 360-degree feedback – Every once in a while, use longer quizzes to collect more in-depth feedback from an employee’s peers, subordinates and supervisors, obtaining a comprehensive view of their performance
For example, put together a strategic set of questions to measure your employees’ satisfaction levels regarding their workload, team dynamics, and management support. Then, automate it, ensuring that your ScoreApp pulse survey goes out every single month.
5. Support your employees’ career development and pathways
- Skill-mapping – When you invest in employee learning and development, 94% of employees stay with you longer. So, use a quiz to identify both their strengths and challenges. Then, guide them towards the right types of training and opportunities for them
- Career path surveys – If your employees can’t see a clear career ladder, or if they don’t feel supported when trying to climb it? They’ll look elsewhere. So, use a quiz to get clear on their aspirations, interests, and goals so that you can help them grow within your organisation
For example, send out a ScoreApp quiz to uncover your employees’ top skills and desires. Prepare different results and emails to recommend various roles and career paths within your company (based on their answers). Then, set up a meeting to discuss them together.
6. Survey the health & wellness of your employees
- Health surveys – Assess your employees’ physical and mental well-being regularly (for example, on a quarterly basis). This will highlight the areas where you can offer them relevant resources and support, from ergonomic office furniture to mental health drop-in sessions
- Stress and burnout assessments – Prevention is better than cure! Use a quiz to identify warning signs within your workforce so that you can intervene timely (without them burning out or quitting for stress-related reasons)
For example, send out a quarterly survey-style quiz to measure your employees’ stress levels and how they feel at work. Then, if you spot any worrying signs, schedule 1:1 meetings to discuss their results together.
7. Ask questions to improve communication
- Anonymous feedback – As seen before, if your employees’ names are attached to their feedback, they might avoid being completely honest. So, if you’re trying to uncover discontent and issues, in particular, make sure those surveys can be submitted anonymously
- Idea collection – Show your employees that you value their input by asking them to share their suggestions and ideas. This will foster two-way communication and a culture of continuous improvement. It could easily lead to new opportunities and innovation, too!
For example, if you’ve just introduced a new initiative or made a big company change, send out an anonymous survey-style ScoreApp quiz. It’ll show you how your employees actually feel about it.
8. Customise your employee experience with quizzes
- Employee preferences – Personalisation is the future of employee experience, and yet 90% of companies DON’T offer it! So, stand out and retain your top talent by providing a more tailored approach. How? Use a quiz to understand each employee’s preferences (especially when it comes to work environment, communication style and recognition), and personalise their experience accordingly
- Customised learning plans – With your quiz questions, get clear on each employee’s current skill levels and future goals. Then, develop the right learning and development plan to bridge that gap
For example, use a ScoreApp quiz to get feedback from your employees’ before developing a new training programme. What type of learning method and approach do they prefer: video tutorials, self-paced courses or in-person workshops? And what do they need the most help with? Then, plan your programme accordingly.
9. Surveys for better team building and collaboration
- Collaborative activities – Quizzes aren’t just for individual responses! Use them as an opportunity to bring your employees together and strengthen their bonds (for example, during team-building activities). Divide them into groups, and ask quiz questions that require collaboration, communication, and problem-solving
- Icebreaker quizzes – From new hires to retreats and team meetings: use a fun quiz to help your employees learn more about each other or to ease them into a session more naturally
For example, kickstart a company day out with a ScoreApp quiz to discover other team members’ hobbies and interests.
Use ScoreApp to personalise and improve your employee experience
Prioritising your employee experience will boost their engagement and productivity as well as your retention rate and revenue. A win-win!
With ScoreApp, you can improve your employee experience across ALL stages of their journey, from their onboarding to ongoing engagement and training & development.
So, start personalising and enhancing your employee experience: create your ScoreApp quiz today and for FREE.
