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Social Media Lead Generation: Track, Measure, and Maximize Results

Rebecca Hollis
Rebecca Hollis - Head of Partnerships
7 min read

You won’t find a place with a bigger cross-section of potential leads than on social media.

No matter a person’s age, location, or interests, they’re probably on at least one channel, scrolling and clicking the hours away each and every day—so why not meet them where they are to get a piece of the action?

But you can’t just randomly post your posts or advertise your ads and expect to get results. You need a strategy.

A strategy that ensures you’re reaching the right people, doing the right things, and tracking the right metrics.

And we’ve got the right one for you right here.

We’re going to show you exactly how to use ScoreApp to track and optimize key performance indicators (KPIs) on social media for better results, improved lead conversion rates, and increased return on investment (ROI).

From collecting and segmenting leads to analyzing the data, this is how to make it easy to measure results and refine your strategies for improving your social media marketing campaigns over time.

Facebook, Twitter (well, X), Instagram, LinkedIn, YouTube, TikTok… It doesn’t matter where your brand is online, these five tips are crucial for converting your social media audience into loyal clients and customers.

Now let’s get you those leads!

1. Identify the right social media KPIs for lead generation

Identify the right social media KPIs for lead generation

Why it matters

Not all social media metrics are useful for lead generation.

Too much importance is given to vanity metrics—things such as likes and follows.

These may look impressive at first glance, and make you feel important or popular, but they don’t always translate into conversions.

Instead of focusing on vanity numbers, you need to be more concerned with tracking useful data—the kinds that lead to genuine growth and real revenue.

How to do it

  • Focus on metrics that indicate engagement and conversion. Things like:
    • Clickthrough rate (CTR) – A measure of how many users are clicking on your content.
    • Lead conversion rate – This tracks how many of your social media visitors end up becoming leads.
    • Cost per lead (CPL) – Knowing how much you’re currently spending on each lead helps you measure efficiency in any paid campaigns you run.
    • Engagement rate – You want to identify which of your posts drive meaningful interactions so you know what type to create more of (as well as what to create less of).
    • Audience demographics and behavior – Insights into who your company’s most engaged users are will refine your targeting going forward. Age, location, gender, interests, occupation, income, family status—all these and more paint pictures of who you should be trying to reach.
  • Use ScoreApp quizzes and surveys to track how social media users interact with your content.

2. Set up tracking tools for better data insights

Set up tracking tools for better data insights

Why it matters

It’s all well and good knowing what you should be tracking, but how you’re tracking them is also crucial.

You’ll need to have the correct tools set up on your social media channels to feed back the data and analyze that information if you want to improve lead generation for your business.

How to do it

  • Use Urchin Tracking Module (UTM) links in social media posts to see where your leads are coming from.
  • Integrate ScoreApp with Google Analytics to track quiz and scorecard sign-ups.
  • Set up Facebook Pixel and LinkedIn Insight Tag to measure ad performance.
  • Use customer relationship management (CRM) integrations (such as HubSpot or ActiveCampaign) to track lead progression.

3. Leverage automation to maximize lead conversion

Leverage automation to maximize lead conversion

Why it matters

We already know that tracking is important, but so is setting up automations to ensure no lead slips through the cracks.

Without automating the processes, you might struggle to follow up effectively and nurture leads through your funnels to turn them into customers.

Can you imagine trying to do it all manually? Especially when you start to really grow and scale your campaigns? No, thank you!

Let the technology do it for you.

How to do it

  • Set up automated lead-nurturing sequences for social media sign-ups.
  • Use ScoreApp’s lead segmentation tools to personalize your follow-ups.
  • Automate social media chatbots to qualify incoming leads before directing them to a relevant ScoreApp quiz.
  • Schedule retargeting ads for users who engaged with your content but didn’t convert the first time around.

4. Optimize and refine your social media strategy

Optimize and refine your social media strategy

Why it matters

Lead generation isn’t static, it’s forever changing—so your strategies will need to be refined based on the data you obtain.

This might sound daunting, but it doesn’t have to take up as much time, effort, and resources as you might imagine.

How to do it

  • Review monthly analytics reports to identify your top-performing platforms.
  • Use A/B testing on your lead magnets to improve conversion rates.
  • Identify the best-performing content types in your arsenal—quizzes, videos, long-form posts, or anything else you create and promote.
  • Use customer feedback surveys to refine your messaging and boost engagement.

5. Maximize lead quality, not just quantity

Maximize lead quality, not just quantity

Why it matters

Getting more leads doesn’t necessarily mean getting better leads.

To turn data into action, your focus should be on high-intent prospects who are likely to convert—not just anyone and everyone.

Likewise, you may have different products or services, so guiding your leads to the right funnels is important if you want them to stay invested in what you have to offer.

How to do it

  • Score and segment your leads based on survey responses using ScoreApp.
  • Use behavioral data (like quiz completion rates and email open rates) to prioritize high-value leads.
  • Adjust your targeting strategies based on those audience insights.

How ScoreApp helps businesses track and maximize lead generation

How ScoreApp helps businesses track and maximize lead generation

If manually tracking and analyzing data fills you with dread, and if numbers and metrics aren’t your thing (or even if they are), ScoreApp has got you covered.

When you sign up you’ll gain instant access to the tools and processes you need to properly track your campaigns for enhanced lead generation:

  • Automated data collection – Gather insights from social media campaigns.
  • Lead segmentation tools – Improve targeting and personalization.
  • Email and CRM integrations – Track leads through your funnels.
  • Analytics dashboard – Identify trends and refine your strategies.

Everything you need to find and convert leads across your social media platforms is all there waiting for you in one place!

Take control of your social media lead generation strategy today

Take control of your social media lead generation strategy today

When you know how to use it, social media is an incredibly powerful tool.

The reach and tracking capabilities allow you to find and interact with bigger and better audiences than most other types of marketing campaigns can.

So, it makes sense to make the most of your opportunities across your platforms and channels by gathering a ton of feedback and consistently refining your approach.

By measuring the right KPIs, optimizing strategies, and automating follow-ups, your business will maximize its results and keep on generating higher-quality leads.

And ScoreApp is a game-changer when it comes to improving your social media lead generation strategies and successfully tracking and analyzing all that data!

If you’re ready to see serious results and generate fresh new leads, then give ScoreApp a try now and start optimizing your lead generation strategy.

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